Operations & Support
Student Support Executive
Full-Time
RemoteRemote0–1 YearsPosted 4 weeks ago
CommunicationEmpathyProblem Solving
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Role snapshot
SAJ-OPS-8011 Job ID
Closed Status
Posted 8 weeks ago Posted
Applications closed Deadline
Operations & Support
Full-TimeManager
Operations Manager
Operations & Support · Ahmedabad, India
On-site Full-Time 5+ Years
DepartmentOperations & Support
Employment TypeFull-Time
Work ModeOn-site
LocationAhmedabad, India
Experience5+ Years
EducationBachelor's degree in any discipline
About the Role
As SAJ Learning scales, this role is what keeps the daily machinery — scheduling, staffing, vendor relationships, support SLAs — from breaking under growth. You'll build the processes other teams rely on without noticing.
Responsibilities
- Own daily operational planning across academic and support teams
- Build and maintain SOPs for recurring operational workflows
- Manage vendor and facility relationships
- Report operational metrics to leadership
Requirements
Required
Operations ManagementProcess DesignStakeholder Management
Nice to Have
EdTech ExperienceMS Excel
Tools & Technologies
ExcelGoogle Workspace
Benefits
Health InsurancePerformance BonusPaid Time Off
Hiring Process
Application Review
A recruiter reviews your application against the role's requirements.
Initial Screening
A short call to confirm mutual fit, availability, and expectations.
Interview
A conversation with the hiring manager and future teammates.
Final Decision
We share our decision and, if it's a match, an offer.
About SAJ Learning
SAJ Learning
EdTech · Teaching to Career Platform
SAJ Learning helps students go from their first lesson to job-readiness — and this role is part of the team that builds that experience, whether that's in a classroom, a codebase, or a client meeting.